My daughter took the wrong keys to school the other day. On arriving home she panicked to find that she couldn't get in. She had no way of knowing that the other keys belonged to a friend and so confronted the challenge by continuously trying the keys over and over again until she broke down in tears and was rescued by a neighbour.
In many project management situations we are similarly faced with a lack of knowledge and vocabulary to deal with our challenges.
A short course on the knowledge and skills of project management can provide us with the necessary tools to face the situation. This will not change the gravity of the situation in any way but will inform and improve our approach.
So instead of succumbing to the locked-out syndrome of mindlessly repeating the same approach and rising stress we should be able to face the situation in a more efficient and effective manner.
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